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The right  and faster way to ask for technical support is NOT by phone or SMS It IS by submitting a Support request in this department. If your question is related to your  payment please go to the Client Area  Please note that is only necessary to submit one ticket for each issue.  Support Ticket Etiquette:These tips are merely a suggestion, they are not a requirement A) One Ticket per Issue Please, For New Issues please open a new ticket. If you have a different problem to address, please always open a new ticket for this. B) Please do not Constantly Respond to a Ticket just to expedite it. C) Critical (Priority). Please reserve Critical (Priority) use to true, dire and very emergencies only.  For information about reboot requests please click here 
Please whitelist our domains. For more information on how to do this  please click here.

 

Do not send Billing related question to the above Technical department. You won't get a proper reply. If your question is related to your billing please click here and visit our billing department. Submit your questions there. Billing department answers in Korean Office hours. Submitting billing related questions to technical support department will only delay our reply.


shared hosting community forum
For general questions and shared hosting support it is a good idea to join our   community forum. You can also use our  1-1 private forum ; Post questions and get answers .Only visible to you and our moderator. If you send a post there you will see your post and reply from us. Other users can not view your posts and you wont be able to view other users' posts.


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