Have you lost your password?

1. Lost password for client area? Please click here. 2. Lost password for our forum? To reset password please click here 3. Lost password for our technical support department? Please click here  4. If you purchased a domain through our control panel you can reset your password by going to this link

5. Do you have other login issues? Please visit our troubleshooter area
http://www.jafarnet.com/support/index.php?/Troubleshooter/Step/View/16

6. In Shared hosting for cpanel, Directadmin etc  control panels If you do not see a password reset option in your login box and you have lost your  password you can contact us. Please read all of this page.

7. For VPS, VDS, Dedicated servers customers who have lost Root password additional charges for resetting the password will be applied. Please visit our service Addon Section
We only send this password to a verified email address associated with your billing account.

For security reasons password reset is done in Korean Office hours Monday ~ Friday.  A password reset response is done in 24 Hours with the lowest ticket priority. Password Assistance is NOT done through our technical support department. It is done through our billing department in office ours only.

For security reasons we might require additional information like your last transation ID etc...YOU MUST USE AN EMAIL THAT IS REGISTERED IN OUR SYSTEM. No phone call or help request in chat rooms please. We will need to make sure all password reset requests are documented in our system. In some cases we might require a copy of your identification like passport etc...

Please do not choose high priority status for your tickets.

Customers are responsible for lost passwords if you continue forgeting a password please use a password manager.  If still you need help please  contact us by email. Click here and you can see our email address.

Please email us only when all other options have failed. To avoid our staff overwriting your passwords If you find a solution after sending us an email please make sure you login to our client area and change the status of your ticket to closed.

Important: Please whitelist our domains. For more information on how to do this  please click here.

If you have not registered at our website please read this