
| Dear Valued Client,
Welcome to our live sales chat system. To provide you with a quick and easy way to get answers to your basic sales questions we have provided this live chat system. we mean simple questions that can be found in our FAQ or knowledge base located here . While our live support agents are well trained and knowledgeable, they are not equipped to handle serious technical issues that require deep investigation and or some billing questions. In these cases, it is best to submit a ticket directly to the related Department. Whatever your issue, please rest assured that our support staff is here to serve your needs efficiently and help in any way possible.If our Chat is Offline either It is not Korean Office hours or our Sales Operators are not able to receive your chat request now. Please send a ticket. For every ticket in our Billing department, Support Department or even our community forums our staffs will be notified through an Email ,SMS and our Desktop Instant Alert System. . |


